Using POP3 accounts

There are several possibilities to transport new emails into the ticket system. One possibility is the PostMaster.pl module that pipes the mails directly into the system. Another possibility are POP3 accounts which can be administrated through the web interface. The "PostMaster POP3 Account" link in the admin area of OTRS loads the management console for the POP3 accounts.

See the section about the PostMaster POP3 accounts for more details.