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Issue 487: Can´t get K9 to work with Exchange Account
2 people starred this issue and may be notified of changes. Back to list
Status:  New
Owner:  ----
Type-Defect
Priority-Medium
Product-k9mail


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Reported by ro.hammerl, Jun 10, 2009
What steps will reproduce the problem?
1. Start K9
2. Enter account details for my Exchange Account
3. K9 tries to sync, stops without any visible error

What is the expected output? What do you see instead?

Expected Output is a list of my email. I see a blank page as K9 tries to
connect/sync with my exchange server, but it does not work

What version of K-9 are you using?

0.114

Is your email account a POP account or an IMAP account?

Exchange Account. 

Does this problem also occur on the built in 'Email' client?

No, has no exchange support. The account works with Touchdown and Moxier Mail.

Please provide any additional information below.

I already use Touchdown for the company exchange account. Now I need a
second software for a second exchange account. I enter username, Passwort
and Adress of OWA in the settings. I do not know what to enter at the other
settings (mailbox path, ...)

I enter the Details and afterwards it tries to connect and sync (see right
top corner a ring moving for loading). Nothing happens - no emails and no
error message.

I tried both accounts where I know they work with other software on Android.

Is there a tutorial for Exchange Support? What am I doing wrong?

Comment 1 by danapple0, Jun 10, 2009
Please look in the K9mail-errors folder, if there is one.  If so, please extract the
message there and add it to this issue.

Comment 2 by bwbrown, Jun 10, 2009
There is no tutorial as far as I know.  I have a similar issue (#483) and I am
waiting for an answer too.  It would be great if there was a tutorial or someone just
said hey it doesn't work with exchange. Either way then we would know what to do. 
Comment 3 by ro.hammerl, Jun 12, 2009
Hi, Unfortunately there is no errors-folder :(
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