It comes by night and sucks the vital essence from your computers.

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Bug Reporting Before reporting a bug, you should probably check the Source Forge tracking lists described below to see if the bug is already reported and if a patch exists. There are two ways of reporting bugs: The first and recommended way, if you are not 100% sure whether it is a bug or not, is to send an email to bacula-users at lists.sourceforge.net. The previous address was modified to prevent easy use by spammers. To use it, you must replace the at with an @ symbol. I get a number of "off-list" emails sent directly to me. Please always copy the appropriate list, if you do not copy the list, I may not answer you, or I will answer by copying the list. If you really have something confidential, please clearly indicate it. Please see Information Needed below for what to include. The second way is to use the bug reporting list on SourceForge at http://sourceforge.net/tracker/?group_id=50727&func=browse. This second method is less convenient for the the developers as it requires us to login to SourceForge to respond. Information Needed For us to respond to a bug report, we normally need the following as the minimum information: Your operating system The version of Bacula you are using A clear and concise description of the problem If you are having tape problems, please include: The kind of tape drive you have Have you run the btape "test" command? The first two of these items can be fulfilled by sending us a copy of your config.out file, which is in the main Bacula source directory after you have done your ./configure. In addition, we will sometimes need a copy of your Bacula configuration files (especially bacula-dir.conf). If you think it is a configuration problem, please don't hesitate to send them preferably as an attachment.