When you contact the support team, specify the file ID and/or file class when you pack the diagnosis package (see Database Manager CLI, Packing Database Files).
File Name (File ID) |
File Class |
File Content |
dbm.prt (DBMPRT) |
protocol |
Log of the DBM Server |
dbm.utl (UTLPRT) |
protocol |
Log of the utility commands |
dbm.ins (INSTPRT) |
protocol |
Log of the load/update of the system tables |
dbahist.prt (DBAHIST) |
protocol |
Log of the database administration activities |
dbm.knl (BACKHIST) |
backup |
History of backups and recoveries (see Backup History) |
dbm.mdf (BACKMDF) |
backup |
History of the backup media used for backups |
dbm.ebf (BACKEBF) |
backup |
History of backups made with external backup tools |
dbm.ebp (BACKEBP) |
backup |
Log of the last backup made with an external backup tool |