The View administrator sets Adobe Flash content to display in your desktop at a level designed to conserve computing resources. In some cases, these settings can result in low playback quality. By using the mouse pointer in the desktop, you can override the Adobe Flash settings that your View administrator specified.

Adobe Flash bandwidth reduction is available for Internet Explorer sessions on Microsoft Windows only, and for Adobe Flash versions 9 and 10 only. To make use of Adobe Flash bandwidth reduction settings, Adobe Flash must not be running in full screen mode.

1
In Internet Explorer, browse to the relevant Adobe Flash content and start it if necessary.

Depending on how your View administrator configured Adobe Flash settings, you might notice dropped frames or low playback quality.

2
Move the mouse pointer into the Adobe Flash content while it is playing.

Display quality is improved as long as the cursor remains in the Adobe Flash content.

3
To retain the increase in quality, double-click inside the Adobe Flash content.